We are pleased to announce that our company has obtained the prestigious quality certificate, ISO 9001:2015 in recognition of the excellence of our work.
This recognition is the result of hard work, the constant commitment of our team and our focus on customer satisfaction.
We are proud to offer high quality products and services, and the certificate is confirmation that we have achieved the highest standards of quality and safety.
We will continue to work to maintain this level of excellence and ensure maximum satisfaction for our customers.
ASSIMOX
Questo riconoscimento è frutto del duro lavoro e dell'impegno costante del nostro team per la soddisfazione del cliente.
Siamo orgogliosi di offrire prodotti e servizi di alta qualità, certificati per i più alti standard di qualità e sicurezza. Continueremo a garantire eccellenza e fiducia ai nostri clienti.
The certificate
Certificato ISO9001 - IT
Certificato ISO9001 - EN
La certificazione ISO 9001 è uno standard internazionale che attesta la conformità di un'organizzazione ai requisiti di un sistema di gestione della qualità (SGQ).
DEKRA's 9001 certification is an international standard that certifies an organization's compliance with the requirements of a quality management system (QMS).
This standard requires the implementation of procedures and processes that aim to continuously improve the efficiency and effectiveness of the organization, meeting the needs and expectations of customers and other interested parties.
In our Company, the DEKRA 9001 certification helps to guarantee the quality of the services offered, improve customer satisfaction and increase competitiveness on the insurance market.
ISO 9001 certification is an international standard that certifies an organization's compliance with the requirements of a quality management system (QMS).
In the insurance brokerage industry, ISO 9001 certification can help ensure that the insurance broker agency has procedures and processes in place to continuously improve the efficiency and effectiveness of its services, meeting the needs and expectations of customers and other interested parties.
Furthermore, certification can increase customers' trust in the agency and its competitiveness on the insurance market.
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scaricabili per normativa
vigente
documenti
Codice Deontologico AIBA
Organigramma
Politica della Qualità
La normativa consente la certificazione ISO 9001 solo alle organizzazioni con un sistema di gestione della qualità conforme ai requisiti della norma ISO 9001:2015.
Questa norma richiede un approccio basato sui processi, monitoraggio delle prestazioni, gestione delle risorse e analisi dei dati.
Sebbene la certificazione non sia obbligatoria, può essere richiesta da enti o governi come requisito per contratti o per dimostrare la conformità normativa.
Quality management is a crucial aspect of any business, especially in the insurance brokerage sector. ISO 9001 certification is an international standard that certifies an organization's compliance with the requirements of a quality management system (QMS), and its application in this sector can guarantee numerous advantages.
Primarily, ISO 9001 certification helps ensure that the insurance broker agency has procedures and processes in place to continuously improve the efficiency and effectiveness of its services, meeting the needs and expectations of clients and other stakeholders. This can increase clients' trust in the agency and improve the reputation of the organisation.
Second, ISO 9001 certification can improve the insurance broker agency's competitiveness, as many organizations require their suppliers to be ISO 9001 certified in order to be considered for the purchase of goods or services.
To obtain ISO 9001 certification, the insurance broker agency will need to demonstrate that they have a well structured, documented and implemented quality management system. Among the required documents, there are the code of ethics, the organization chart and the quality policy.
The code of ethics defines the values and ethical principles that guide the work of the insurance broker agency and its employees. The organizational chart, on the other hand, defines the organizational structure of the agency and the responsibilities of each employee. Finally, the quality policy indicates the agency's quality management objectives and the processes used to achieve them.
In summary, ISO 9001 certification can offer numerous advantages for insurance brokerage agencies, improving the quality of services offered, increasing market competitiveness and improving customer confidence. The required documentation, including the code of ethics, organizational chart and quality policy, are essential tools for the agency's quality management and for obtaining ISO 9001 certification.