We are pleased to announce that our company has obtained the prestigious quality certificate, ISO 9001:2015 in recognition of the excellence of our work.
This recognition is the result of hard work, the constant commitment of our team and our focus on customer satisfaction.
We are proud to offer high quality products and services, and the certificate is confirmation that we have achieved the highest standards of quality and safety.
We will continue to work to maintain this level of excellence and ensure maximum satisfaction for our customers.
ASSIMOX
Questo riconoscimento è il risultato di un duro lavoro, dell'impegno costante del nostro team e della nostra attenzione per la soddisfazione del cliente.
Siamo orgogliosi di offrire prodotti e servizi di alta qualità, e il certificato è la conferma che abbiamo raggiunto i più alti standard di qualità e di sicurezza.
Continueremo a lavorare per mantenere questo livello di eccellenza e garantire ai nostri clienti la massima soddisfazione.
DEKRA's 9001 certification is an international standard that certifies an organization's compliance with the requirements of a quality management system (QMS).
This standard requires the implementation of procedures and processes that aim to continuously improve the efficiency and effectiveness of the organization, meeting the needs and expectations of customers and other interested parties.
In our Company, the DEKRA 9001 certification helps to guarantee the quality of the services offered, improve customer satisfaction and increase competitiveness on the insurance market.
The certificate
La certificazione ISO 9001 è uno standard internazionale che attesta la conformità di un'organizzazione ai requisiti di un sistema di gestione della qualità (SGQ).
Certificato ISO9001 - IT
Certificato ISO9001 - EN
ISO 9001 certification is an international standard that certifies an organization's compliance with the requirements of a quality management system (QMS).
In the insurance brokerage industry, ISO 9001 certification can help ensure that the insurance broker agency has procedures and processes in place to continuously improve the efficiency and effectiveness of its services, meeting the needs and expectations of customers and other interested parties.
Furthermore, certification can increase customers' trust in the agency and its competitiveness on the insurance market.
I
scaricabili per normativa
vigente
documenti
La normativa vigente in merito alla certificazione ISO 9001 stabilisce che le organizzazioni possono richiedere la certificazione solo se hanno implementato un sistema di gestione della qualità conforme ai requisiti della norma ISO 9001:2015.
La norma stabilisce i requisiti per un sistema di gestione della qualità che l'organizzazione deve soddisfare, incluso l'approccio basato sui processi, il monitoraggio e la misurazione delle prestazioni, la gestione delle risorse e l'analisi dei dati.
La certificazione ISO 9001 non è obbligatoria, ma può essere richiesta da alcune organizzazioni o governi come requisito per l'acquisizione di contratti o per dimostrare la conformità ai requisiti normativi.
Codice Deontologico AIBA
Organigramma
Politica della Qualità
Quality management is a crucial aspect of any business, especially in the insurance brokerage sector. ISO 9001 certification is an international standard that certifies an organization's compliance with the requirements of a quality management system (QMS), and its application in this sector can guarantee numerous advantages.
Primarily, ISO 9001 certification helps ensure that the insurance broker agency has procedures and processes in place to continuously improve the efficiency and effectiveness of its services, meeting the needs and expectations of clients and other stakeholders. This can increase clients' trust in the agency and improve the reputation of the organisation.
Second, ISO 9001 certification can improve the insurance broker agency's competitiveness, as many organizations require their suppliers to be ISO 9001 certified in order to be considered for the purchase of goods or services.
To obtain ISO 9001 certification, the insurance broker agency will need to demonstrate that they have a well structured, documented and implemented quality management system. Among the required documents, there are the code of ethics, the organization chart and the quality policy.
The code of ethics defines the values and ethical principles that guide the work of the insurance broker agency and its employees. The organizational chart, on the other hand, defines the organizational structure of the agency and the responsibilities of each employee. Finally, the quality policy indicates the agency's quality management objectives and the processes used to achieve them.
In summary, ISO 9001 certification can offer numerous advantages for insurance brokerage agencies, improving the quality of services offered, increasing market competitiveness and improving customer confidence. The required documentation, including the code of ethics, organizational chart and quality policy, are essential tools for the agency's quality management and for obtaining ISO 9001 certification.
FAQs
Q: What is ISO 9001 certification?
A: ISO 9001 certification is an international standard that establishes the requirements for an effective quality management system (QMS). This standard is used to evaluate and certify the compliance of organizations with the requirements of a QMS.
Q: What are the benefits of ISO 9001 certification?
A: ISO 9001 certification offers many benefits, including an improvement in the quality of products or services, an increase in customer satisfaction, greater operational efficiency, a reduction in costs, an improvement in internal and external communication and greater involvement of the employees.
Q: How do you get ISO 9001 certification?
A: To achieve ISO 9001 certification, an organization must implement a QMS that meets the requirements of the standard and go through a series of audits by an accredited certification body. Once the audits are passed, the organization will receive ISO 9001 certification, which will be valid for three years.